Return and Refund

The return conditions of our cat litter are as follows:

1. The product must be unused and in its original packaging.

2. The return request must be made within 14 days after purchase.

3. Customers must provide the purchase receipt or invoice.

4. The cat litter must not have been damaged or altered in any way.

5. Only products with quality problems can be returned.

6. If the package is opened, it must be properly sealed before returning.

7. The customer is responsible for the shipping cost of the returned product.

8. Once the returned product is received and verified, the refund will be processed within 14 days.

9. If the returned cat litter does not meet the above conditions, it may be rejected or only partial refund given.

10. Our company reserves the right to modify or update the return conditions at any time.

The return process of our cat litter is as follows:

1. Contact our customer service to report the intention to return the cat litter.

2. Our customer service will provide you with a return form and instructions.

3. Fill out the return form with accurate information.

4. Package the cat litter properly to ensure it is not damaged during transportation.

5. Send the packaged cat litter to the designated return address provided by our customer service.

6. After receiving the returned cat litter, our team will inspect it.

7. If the inspection is passed, we will process the refund according to your payment method.

8. You will receive a refund notification within a certain period of time.

9. If there is any problem with the return, our customer service will contact you for further instructions.

10. We will do our best to handle the return process as quickly and smoothly as possible. If you have any questions during the process, please feel free to contact our customer service at any time.